Amazon only gives you the name on the card and the last four digits to go on. She asked me to file a complaint with the credit card company.If you have more than one payment card stored in Amazon, it’s often difficult to work out which is which. Phone rep 2 said the account that used my card to purchase some kind of subscription was already closed and wasn't able or unwilling to provide any more info other than that (what was purchased or where it was purchased from etc). Question is, I'm curious, how is it possible for someone to enter my name, credit card number, the CVV code, the date of expiration etc all of this, correctly on ? How will they catch or stop the culprit in future?Ĭontacted by chat chat rep 1 transferred me to chat rep 2 from Kindle team chat rep 2 transferred me to phone rep 1 who had computer issues and transferred me to phone rep 2 from Unknown Charges team. The credit card company reversed the charge and are sending me a new card.

I can't see this order in my order history. I noticed there was a charge from AMAZON DIGITAL SVCS - 86, WA d/b/a 'AMAZON DIGITAL DOWNLOADS' on my credit card activity. Please report spam and other rule-breaking posts.Īmazon US Support: 86 Amazon Subreddits Products Your account needs to be at least 30 days old with 50 karma to post anywhere other than the stickied help thread. Please follow reddiquette and read the subreddit rules before posting here. If you have questions or need help, please use the stickied help thread. Please try to focus on community-oriented content, such as news and discussions, instead of individual-oriented content.

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